Elevate Conferencing with Cutting-Edge AV Technology
The lack of proper volume control made it difficult for call participants to follow speakers, as the system would often cause squealing feedback.
Problem
Overcoming Challenges in the Executive Boardroom
A Texas-based mortgage company faced challenges with its conferencing capabilities, particularly in its executive boardroom.
Solution
Optimizing Audio Conferencing
Data Projections, Inc. identified their client's problem as one of poorly optimized technology. The goal was to produce zoned audio conferencing, meaning the audio is delivered exactly where it needs to be, with exactly the volume and quality needed.
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Biamp DSP:
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Shure Microphones:
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Result
Unlock Efficiency and Quality with AV Solutions
To accomplish this, Data Projections focused on digital signal processing (DSP) and new audio solutions to better handle audio inputs and outputs. In all, DPI integrated 20 amplifier channels and a set of narrow beam speakers into the room to deliver output in a precise fashion. DPI also installed 28 unidirectional microphones, one for each board member, designed for discreetness and with unidirectional capabilities. This ensures that each microphone only picks up the speaker's audio.
During operation, microphone inputs are routed into a pair of DSP cores installed in the conference table. The DSP cores process the information produced by the microphones and deliver it in 20 separate zones using the narrow beam speakers.
The DSPs are built with automatic echo cancellation (AEC), further improving audio quality. All of the solution's components are maintained through DPI's GOLD+ Service, which allows for remote management and monitoring 24 hours a day, seven days a week, 365 days a year. In the vast majority of instances, if there are any issues with the client's technology, DPI can resolve the issue by logging in remotely.
As a result of the new technology and focus on zoning audio, the mortgage company's executive board room can serve as a fully functioning conferencing space. With DPS improvements and better microphone placement, the system is able to identify the speaker's voice from surrounding ambient audio, eliminating the latter and ensuring the speaker is heard clearly. The system can amplify quiet speakers to a comfortable 50db and remove annoying sounds, such as papers shuffling or people shifting in their chairs. AEC technology has removed any echo on the call, and feedback is now nonexistent.
Unsurprisingly, the mortgage company's first calls with the newly implemented solution were considered an overwhelming success.